Accessibility Statement
Summary
At Burren Smokehouse we are committed to making our website accessible, in accordance with S.I. No. 636/2023 – European Union (Accessibility Requirements of Products and Services) Regulations 2023. We aim to ensure that as many people as possible, including those with disabilities, can perceive, understand, navigate, and interact with our digital content effectively.
This accessibility statement applies to https://www.burrensmokehouse.com/.
We take the following measures to ensure accessibility:
1. Purpose & Commitment
Burren Smokehouse ltd is committed to ensuring that all people, including those
with disabilities, have full and equal access to our services, products, and
premises. We are working towards full compliance with the European Accessibility
Act (EAA) requirements.
2. Physical Accessibility (Premises/Shop)
We aim to provide a safe and accessible environment for customers and staff:
- Entrance: Ensure a clear, unobstructed, and well-lit entrance.
- Facilities: Provide accessible, clear, and well-maintained pathways, aisles,
- and, where possible, restrooms.
- Signage: Use clear, high-contrast, and legible signage.
3. Digital & Website Accessibility
We strive to make our digital platforms user-friendly, complying with the Web Content Accessibility Guidelines (WCAG):
- Website: Ensure navigation is simple, text is readable, and images have alt-text.
- Documents: Provide PDFs in accessible formats upon request.
4. Service & Communication
- Staff Training: Staff will be trained to assist customers with diverse needs.
- Alternative Formats: We will provide information in alternative formats (e.g., large print, digital) upon request, where practicable.
- Assistive Devices: We welcome service animals and assist with mobility aids.
5. Reasonable Accommodations (Employment)
Burren Smokehouse Ltd takes reasonable steps to accommodate the needs of employees and job applicants with disabilities, ensuring they can perform their roles, in line with Irish equality legislation.
Our compliance status
We are actively working on improving the accessibility of our website. Currently this website is partially compliant with the Web Content Accessibility Guidelines 2.1 level AA, due to the non-compliances listed below.
Accessibility features of this website
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 200% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- View content in different ways without losing information or structure.
When we publish information on this website, we will try to:
- Structure content well
- Use plain English (except for academic or scientific words that do not have an alternative)
- Use short sentences
- Explain acronyms
- Write good link text
- Make images and videos accessible
- Ensure new features work on assistive technologies.
Inaccessible Content
The content below is provided by third party plugins and it is not possible for us to change it:
- The “Book Your Experience” link on each page of the website does not have sufficient colour contrast.
- The booking widget has some poorly formatted code and there is a small chance that it may cause problems for people using assistive technology.
Preparation of this accessibility statement
This statement was prepared on 22nd January 2026.
Burren Smokehouse assessed the accessibility of this site using an external evaluation by an external entity.
Feedback process
We welcome your feedback on the accessibility of this website. You can contact our Accessibility Officer using the information below. They are responsible for providing, arranging, or coordinating assistance and guidance, to persons with disabilities accessing services provided by us and are the designated contact person for people with disabilities wishing to access such services. If you are visiting one of our offices and wish to discuss physical accessibility in advance, please also contact the Accessibility Officer.
The Accessibility Officer’s contact details are as follows:
Name: Karin Funke
Address: Kincora Rd, Rathbaun, Lisdoonvarna, Co. Clare, V95 HD70
Telephone: 065-7074432
Email Address: info@burrensmokehouse.ie
We aim to respond to all accessibility-related feedback within reasonable
time frame and as soon as possible.
Enforcement procedure
You are entitled to lodge a complaint with the Office of the Ombudsman or the Workplace Relations Commission if you are dissatisfied with our response.
Office of the Ombudsman:
- Contact information for Office of the Ombudsman
- Advice on making a complaint under the Disability Act
Workplace Relations Commission:
- Contact information for Workplace Relations Commission
- Advice on making a complaint under the Equal Status Act
